Privacy Policy
Effective
14 Sep 2026
Jurisdiction
Indonesia
Entity
VitalMan ID
Category
Privacy
This Privacy Policy describes how VitalMan Indonesia handles the personal information of visitors and customers who use our website and contact our team. We collect and process personal data in accordance with applicable privacy regulations in Indonesia. This policy outlines what information we collect, why we collect it, how long we retain it, and how you can contact us with questions about your personal data.
Whether you are browsing our range of natural supplements for men, reading about vitamins and minerals for men, or reaching out with a question about our men's health support products, this document explains what data we handle and the choices available to you.
Information We Collect
Direct — Automatic — Transactional
Information You Provide Directly
When you visit our website, we may collect information that you provide directly through our contact form, including your name, email address, phone number, and the content of your message. If you ask a question about our energy and endurance supplements or request details about our healthy lifestyle products, the information you share in that message is retained so we can respond to your inquiry.
Information Your Browser Provides Automatically
We may also collect information that your browser provides automatically, such as IP address, browser type, and the pages you visit on our site. This technical data helps us keep the website running and understand which sections of our catalog — whether vitamin supplements for men or popular products for men — receive the most visitor attention.
Order and Transaction Information
If you purchase our natural supplements for men or other products, we collect information necessary to process and fulfill your order, including shipping address and payment details. Payment card data is handled by our payment processor and is not stored on our own servers beyond what is required to confirm and complete your transaction.
How We Use Your Information
We use the information you provide to respond to your inquiries, to process and deliver your orders, and to provide information about our men's health support products. We may use your email address to respond to your questions or to send you product updates if you have requested them.
What We Do
- —Respond to contact form submissions and email inquiries
- —Process, pack, and ship orders for natural capsules for strength and vitality
- —Send product updates you have explicitly requested
- —Maintain basic customer support records
What We Do Not Do
- —Use your personal information for purposes unrelated to the services you requested
- —Sell your personal data to third parties
- —Share your contact details for marketing purposes
- —Send product updates without your consent
If you have questions about how your information is used, you can contact us through our contact page.
Data Retention
Active — Archived — Deleted
We retain personal information only for as long as necessary to fulfill the purposes described in this policy. Contact form submissions and email inquiries are retained for a reasonable period to allow us to address your questions and maintain customer support records. Order information is retained for a period consistent with applicable record-keeping requirements in Indonesia.
When we no longer need your personal information for these purposes, we delete it or render it anonymous in accordance with applicable data protection standards. If you have asked to receive updates about our vitamins and minerals for men or other product lines, we will keep your email on file until you ask us to stop, at which point we remove it from our mailing records.
Retention Principle
Personal data is kept only for as long as it serves the purpose for which it was collected. After that, it is deleted or anonymized.
Your Rights Regarding Your Personal Data
You have the right to request access to the personal information we hold about you, to request corrections if the information is inaccurate, and to request deletion of your personal data in certain circumstances. You may also withdraw any consent you have provided for the processing of your information.
Access
Request a copy of the personal information we hold about you.
Correction
Ask us to fix inaccurate or incomplete personal details.
Deletion
Request that we delete your personal data in certain circumstances.
Withdraw Consent
Withdraw consent you previously gave for processing your information.
To exercise any of these rights, please contact us through our contact page, and we will respond to your request within a reasonable timeframe. We may need to verify your identity before processing requests related to your personal data.
Information Sharing and Third Parties
No marketing sharing
We do not share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate our website or process orders, such as shipping companies or payment processors, but only to the extent necessary to provide the services you have requested.
We require any third-party service providers we work with to handle your information in accordance with reasonable data protection standards. We do not transfer your personal information to parties who do not have appropriate data protection measures in place.
Shipping Companies
Receive only the shipping address and order details needed to deliver your package.
Payment Processors
Handle payment card data through their own secure systems; we do not store card details on our servers.
Hosting and Infrastructure
Provide the server environment that keeps our website accessible and secure.
Contact for Privacy Questions
If you have questions about this Privacy Policy or about how we handle your personal information, please contact us through our contact page. You can also reach us by email or by phone using the details provided below. We are committed to addressing your questions and concerns about privacy in a timely and professional manner, and we will provide the information you need to understand how your personal data is handled when you visit our website or use our healthy lifestyle products.
Phone
+62 21 5790 3456
Address
Jalan Sudirman No. 45, Jakarta Pusat, DKI Jakarta 10220, Indonesia
Hours
Monday to Friday, 9:00 AM – 6:00 PM WIB
This Privacy Policy was last updated on 14 September 2026.